Pillow inserts are not included with your order unless otherwise noted. This allows you to choose the insert style and firmness that best suits your space. If you need assistance purchasing inserts, we’re more than happy to help source the right ones for you.

Yes — we love helping our customers create beautiful, cohesive spaces. If you’re unsure about sizes, colors, or combinations, our design team is here to assist. Reach out and we’ll help you build a curated look tailored to your home.

Absolutely. We take on select custom projects and collaborations. If you're looking for bespoke pillows, accessories, or textile work, please contact us to learn more about the process and availability.

Care instructions are included on each product page and on the item's label. We recommend gentle care to maintain the quality and longevity of our materials.

Orders are processed within 3 business days. Shipping times vary depending on your location and the shipping method selected at checkout. You'll receive a tracking number once your order ships.

We currently ship internationally. Shipping costs and delivery times will be calculated at checkout.

Returns are accepted within 14 days of delivery. Items must be unused, in original condition, and in original packaging. Return shipping costs are the responsibility of the customer. Please contact us to initiate a return.

We currently do not offer direct exchanges. If you’d like a different item, please return the original item and place a new order.

If your order hasn’t shipped yet, we’ll do our best to accommodate changes. Please contact us as soon as possible.

We accept major credit cards, PayPal, and other secure payment methods listed at checkout.

Yes. Custom options are available depending on the project. Reach out to us with your ideas and we’ll be happy to discuss what’s possible.

Absolutely. Whether you need help styling a room or selecting the right pillow combinations, our team is here to assist. Contact us to schedule a design consultation.